Account
- How much money can be in my SideKick account?
- How do I check the current exchange rate?
- What is the cost of using SideKick?
- Who is NexPay?
- Is SideKick a bank?
- Why can't I log in to the parent portal in incognito/private mode?
Support
- How to Guides for Parent
- Are there guides or tutorials available to help me set up SideKick? How to get started?
- How do I contact SideKick head office?
- Where can Fun be spent?
- I forgot my password. How can I reset it?
- How do I change my email address?
Card
- How much money can be on my SideKick Card?
- Is my money safe with SideKick?
- Is there a daily spending limit on the card?
- How does my child receive the SideKick Card?
- What happens if I lock my student's account?
- How quickly will my student have access to the money?